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Patient Portal Connection Outage

October 1, 2025 at 7:22 PM UTC

App API

Resolved after 1h 44m of downtime October 1, 2025 at 9:06 PM UTC

Resolved - The issue is now resolved and functionality is restored. (21:06 UTC — Oct 1)

Investigating - We are working with our partner 1upHealth to restore services. (20:30 UTC — Oct 1)

Investigating - We are aware that users are encountering issues loading patient portals. We are investigating this issue. (19:44 UTC — Oct 1)

Last updated: October 1, 2025 at 5:59 PM UTC